Next Session: July 24-25, 2026
Front Desk Training Reimagined for Modern Dental Clinics
Dental Precision Institute delivers a focused 2-Day Front Desk Administrative Program designed to fast-track new hires and strengthen the skills of existing team members. Participants learn patient communication, scheduling systems, insurance workflows, and front desk protocols they can apply immediately in modern dental clinics.
Clinic Readiness
Build a confident, capable front desk team member with practical systems, scripts, and workflows that support clinic success.
95%
Employment Rate
450+
Graduates Placed
85+
Partner Clinics
4.9/5
Student Satisfaction
★★★★★
"The software training was the most valuable part. I started my job and knew exactly what to do."
Master the Precision Skills
Our workshop is built around the real administrative challenges dental clinics face every day, helping team members become productive faster and with greater confidence.
Advanced Administration
Master scheduling, insurance communication, and the administrative systems that keep a dental office running smoothly.
Patient Relations
Develop professional communication skills that improve patient experiences and strengthen first impressions.
Clinical Workflow
Understand the complete patient journey, from the first phone call through check-in, treatment acceptance, and check-out.
Software Mastery
Learn practical systems, scripts, and workflows that can be applied immediately in a dental office environment.
Training For Every Dental Career Stage
Whether you're onboarding a new team member, strengthening an existing front desk team, or developing your own administrative skills, this workshop provides practical systems that can be implemented immediately.
New Front Desk Team Members
Build confidence in scheduling, patient communication, insurance conversations, and daily front desk responsibilities.
Dental Clinic Owners Or Managers
Reduce onboarding time and improve consistency with structured front desk training that supports long-term success.
Current Dental Team Members
Sharpen communication, scheduling, collections, and patient management skills through real-world scenarios.
Course Schedule and Enrollment
Our next 2-day intensive workshop provides focused administrative training that can be applied immediately in practice.
Program Details
Dates
March 11 to 13 and 16 to 18, 2026
Intensity
60 Hours total (Two Weekends)
Program Details
Dates
July 24-25, 2026
Intensity
12 Hours total (Two Days)
Tuition Investment
$1,999
The DPI Career Pathway
A step by step progression from foundational training to career ready placement.
Step 1
Foundations Training
Build core administrative fundamentals used in modern dental clinics and structured team environments.
Step 2
Systems Mastery
Gain hands on experience with scheduling, insurance workflows, and patient management software.
Step 3
Clinical Confidence
Develop communication and coordination skills to support high volume clinic environments.
Step 4
Professional Placement
Graduate prepared for employment with guidance and access to partner clinics across British Columbia.
Topics Covered
Skip the theory. Our 6-Day Foundations Program delivers hands-on training in real clinic systems, so new hires ramp up faster and clinics avoid costly mistakes.
Module 1
Patient Communication & Phone Skills
Module 3
New Patient Protocol (first call to accepted treatment)
Module 5
Recare & Hygiene Retention Systems
Module 7
Heart-Centered & Patient-Focused Communication
Module 9
Professional Feedback & Listening Skills
Module 2
Scheduling: Ideal Day, Pre-booking & Block Booking
Module 4
Cancellation & No-Show Policies with Scripts
Module 6
Insurance Communication & Predetermination Tracking
Module 8
Accounts Receivable, Collections & Financial Scripts
Module 10
Patient Check-in, Check-out & Dismissal Procedures
Frequently Asked
Questions
Everything you need to know about starting your career at DPI.
Who Should Attend This 2-Day Workshop?
This workshop is designed for new front desk hires, existing administrative team members looking to strengthen their skills, and dental clinics seeking a structured onboarding solution. No previous dental experience is required.
Is This Workshop Suitable for New Hires?
Yes. The program is specifically designed to help new front desk team members develop confidence in scheduling, patient communication, insurance workflows, and daily administrative responsibilities. Participants leave with practical systems they can apply immediately.
Can Existing Front Desk Team Members Attend?
Absolutely. Existing team members can use the workshop to refine communication skills, strengthen front desk systems, improve patient interactions, and gain new strategies for scheduling, collections, and administrative efficiency.
What Topics Are Covered During the Workshop?
Topics include patient communication, phone skills, scheduling systems, new patient protocols, cancellation and no-show management, recare systems, insurance communication, accounts receivable, collections, patient check-in and check-out procedures, and professional communication skills.
How Much Is Tuition?
Tuition is $1,999 + GST and includes two days of instruction, workshop materials, practical exercises, scripts, and administrative systems that can be implemented immediately in a dental office environment.
Start Your Dental Career With Confidence
Train in BC with real clinic systems, scheduling, communication, and insurance workflows, so you are ready from day one.
